Privacy Policy for DYW Logistics

Effective Date: 01st January 2022
Last Updated: 20th October 2024

At DYW Logistics, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, dywlogistics.com. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following types of personal information:

  1. Personal Identification Information:

    • Name, email address, phone number, and company details.
  2. Automatically Collected Data:

    • IP address, browser type, device information, and browsing behavior (e.g., pages viewed and time spent on the site).
  3. Cookies and Tracking Technologies:

    • We use cookies to enhance your experience and analyze site usage.
  4. Logistics and Service Details:

    • Information provided for logistics inquiries, order tracking, or service requests.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and manage logistics services.
  • To communicate with you regarding inquiries, orders, or support.
  • To improve our website functionality and user experience.
  • To comply with legal obligations and resolve disputes.
  • For marketing purposes (only if you have opted in).

3. How We Share Your Information

We do not sell or rent your personal data. We may share your data with:

  • Service Providers: Third-party partners who help us provide services (e.g., payment processors, hosting providers).
  • Legal Authorities: If required by law or to protect our legal rights.
  • Business Partners: With your consent for marketing or collaborative purposes.

4. Data Security

We implement industry-standard measures to secure your data, including encryption, firewalls, and secure servers. However, no data transmission over the internet can be guaranteed as completely secure.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access and Portability: Request a copy of your data.
  • Correction and Deletion: Request to update or delete your data.
  • Opt-out of Marketing: Withdraw consent for marketing communications.
  • Lodge Complaints: Contact your local data protection authority.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting personal information.

7. Use of Cookies

We use cookies to:

  • Recognize returning visitors.
  • Track usage patterns to improve our services.

You can control cookie settings in your browser.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us.